Testimonials

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Coed Y Gof Primary School, Cardiff
Carys Prytherch, Headteacher
Efficient and reliable with friendly and professional staff. Coed Y Gof, Primary School, Cardiff
Ty Sign Primary School, Risca
Office Manager
We found the paper shredding service run by Taclus Confidential for Keep Wales Tidy to be efficient, cost-effective and very organised. The collection staff were polite and very helpful. The School disposed of a large amount of material and we were very pleased with the secure and confidential way in which our school documents were dealt with. We will certainly use this service again. Ty Sign Primary School
Greenmeadow Primary School,
Cwmbran
“Just to say thanks for providing such an efficient service. We will definitely be using you again!” Greenmeadow Primary School
Mitchell Meredith Accountants, 3 offices across South Wales
Ian Mitchell, Partner
We expected the professional service and accurate paperwork. What we didn’t expect were savings of £1200.” Ian Mitchell, Partner, Mitchell Meredith Accountants
Cardiff Executive Centre, Cardiff
Tracey Holloway, General Manager
A secure and dependable service for the disposal of our confidential waste is an important part of the range of services we use ourselves and offer to our clients. We regularly review our costs and as the company we used prior to appointing Taclus was inflexible and difficult to deal with we decided to give Taclus a trial. We did not regret it. Having used them to deal with our confidential waste since the summer of 2016 we are happy to recommend them as follows: * They have exceptional customer service skills. They respond promptly to emails and phone calls; * They arrange collections in a responsive and flexible way, to suit our requirements; * They are reliable and turn up when they say they will; * On site they are quiet, professional, clean, tidy and thoroughly trustworthy; * They present invoices on time in a clear way, and give us complete confidence that we are being accurately billed for the services provided; * They provide paperwork such as the waste transfer note and certificates of secure destruction regularly and on time, at no extra cost; * Having reviewed the market for this type of service we confirmed that their costs are slightly below the average in the market. We have no hesitation in recommending the service they provide and would be happy to speak to anyone regarding this testimonial.
Paul Fosh Auctions, Newport
Sian Coleman, Office Manager
We used to use a large national shredding company, their minimum charge is £50 and so we had to have at least 10 (13.5kg) bags to make it cost effective. Unless we stored these bags upstairs, which was a little bit inconvenient, we had to place them behind one of the settees in reception, which might be convenient for whoever is picking them up but not the best look for the office. Being able to dispose of the bags on an ad hoc basis and saving money as you only charge £3.95 per bag is a definite winner in my books! Sian Coleman - Office Manager - Paul Fosh Auctions
EV Wales
Chris Bown, Energy Consultant
Great service, good to know paperwork with personal info on it has been properly shredded and responsibly recycled.
Sanlam Wealth Group, Cardiff
Stuart Bourne
A very efficient and professional service.
Richard Evans
Cardiff
I can't believe I've been shredding my own confidential waste for so long! Taclus have been great, easy to deal with and efficient, what used to take me half a morning to shred now just goes in one of their confidential bags for collection and destruction. Having the certification arrive as a pdf also save me creating more paper. Thoroughly recommended.
health - Matthew Davies,
Director, The Skip Company and Nationwide Skips.
We have used Taclus for the last few years for our confidential waste collection and disposal. We swapped to them having experienced a few issues with our previous supplier. We have found them to be a reliable & professional company, providing all the relevant paperwork and an audit trail giving us a peace of mind and helping us to achieve legislative compliance.
The Skip Company and Nationwide Skips
Matthew Davies, Director
We have used Taclus for the last few years for our confidential waste collection and disposal. We swapped to them having experienced a few issues with our previous supplier. We have found them to be a reliable & professional company, providing all the relevant paperwork and an audit trail giving us a peace of mind and helping us to achieve legislative compliance.
Watts Van and Trucks, 3 premises throughout South Wales
Mike Hole, Director
Last summer we needed to free up some space by clearing out a large amount of old files and records across our three sites in south Wales. The last time we needed to do this we used one of the large national companies. This was not a successful move because, although they completed the clearance competently, dealing with the company was a nightmare. The bill for the work was not what we were told to expect or had agreed. We were hit with a number of hidden charges for items that were not quoted for at the time we appointed them, such as for paperwork, time on site. This resulted in a series of time-consuming meetings with the company before matters were resolved. Our experience with Taclus was different. They carried out the clearance efficiently, removing over 5.5 tonnes of waste in the course of the agreed week. Their final bill matched their initial quote to the penny. We now use them for regular monthly collections and have found them to be professional, tidy and good to deal with. The paperwork (free of charge) is presented regularly, they turn up when they say they will and are thoroughly reliable. I’d have no hesitation in recommending them to any company in south Wales for their confidential waste service.
Mark Group, Corporate Telecoms
Mark Hamana
Great company great shredding service for all types of shredding including any GDPR affected files. I recommend David and Taclus Confidential without reservation or hesitation.
ECR Concepts
Sean Hoskins, Director
Fantastic shredding service with official certificates for your GDPR files. I recommend Taclus Confidential without reservation or hesitation.
Eco Tech, Barry
Ricky Lynch
Great service, fast, efficient and personal. David is a great guy and considerably cheaper than the big boys! You will not regret changing!
Sports Wales
Wayne Jenkins, Assistant Operations Manager
When looking to dispose of your confidential waste documents look no further than Taclus Confidential. Sport Wales National Centre are delighted with their comprehensive service which includes providing high quality bags for storage, free collection of documents, 100% Data Security of all documents removed from site, with all documents shredded, certificate issued showing when documents were disposed of. And excellent support and advice with GDPR regulations relating to Confidential waste
Keep Wales Tidy
Louise Tambini, Deputy Chief Executive
Taclus Confidential provide a flexible and responsive service, with great customer service and clear costings. We feel confident in recommending Taclus Confidential to our partners because we know they won’t find a better value or quality service.
Cymdeithas Tai Newydd Housing Association
Hana Morgan, Corporate Officer
We decided to review our confidential waste supplier last year, Taclus offered a VERY competitive quote allowing us to make a significant saving on our confidential waste spend. Although making a saving was attractive we did not want to compromise the service and so we decided to trial for a few weeks to ensure we were happy with the service they provided. We were very impressed with the service that we received, they turned up when they said they were going to and the service was very personal. In addition, we were very impressed with the regular paperwork and certifications for each destruction. This was more sporadic from our previous supplier, however Taclus keep on top of this which makes us feel assured that the waste has been dealt with appropriately.

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